STEMM-Up logo with people rising up out of lotus flowers that says train excel advance

 

 

 

 


 

Employment Preparation and Skills Support

plan for success diagram which says identify goals and interests, search for the job, apply for the job, interview for the job, and get and keep the job 

 

 

 

 

 

 

 

 

 


Handout Booklet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

© 2023 Michigan State University. All rights reserved.


 

Table of Contents  

Strengths and Struggles. 8

Session 1: Identifying Personal Interests and Setting Goals. 11

Session 1 Agenda. 12

Session 1 EPASS Plan for Success Diagram.. 13

Session 1 Handout 1: 12 Key Skills and Abilities for the Workplace. 14

Session 1 Handout 2: Why I Work. 15

Session 1 Handout 3: SMART Goals. 16

Session 1 Let’s Practice Activity: My Work-Related Goals. 17

Session 1 Tell Me What You Remember. 18

Session 2: Personal Brand and Informational Interviews. 19

Session 2 Agenda. 20

Session 2 Handout 1: Steps to Set Up an Informational Interview.. 21

Session 2 Let’s Practice Activity 1: Find Your Personal Brand. 23

Session 2 Let’s Practice Activity 2: Informational Interview Template. 25

Session 2: Additional Sample Questions to Ask in Informational Interviews. 27

Session 2 Tell Me What You Remember. 28

Session 3: Job Search and Job Applications. 29

Session 3 Agenda. 30

Session 3 Lecture Notes: Networking. 31

Session 3 Handout 1: BINGO.. 33

Session 3 Handout 2: Networking Templates. 34

Session 3 Handout 3: Tips to Ask Someone to Be Your Job Reference. 36

Session 3 Handout 4: Tips for Asking Someone to Write You a Recommendation Letter  39

Session 3 Handout 5: Sample References Form.. 40

Session 3 Handout 6: Approaching Pre-Employment Screenings. 41

Session 3 Handout 7: Sample Pre-Employment Screening Questions. 42

Session 3 Let’s Practice Activity 1: Job Skills Exploration. 44

Session 3 Let’s Practice Activity 2: Relating Your Strengths to Jobs. 45

Session 3 Let’s Practice Activity 3: Sample Application Form... 46

Session 3 Tell Me What You Remember. 50

Session 4: Resume and Cover Letter. 53

Session 4 Agenda. 54

Session 4 Handout 1, Version 1: Resume Template (High School Participants) 55

Session 4 Handout 2, Version 1: Resume Template (Post-High School Participants) 56

Session 4 Handout 2: Transferable Skills and Action Verbs. 57

Session 4 Handout 3: Resume Dos and Don’ts. 59

Session 4 Handout 4: Sample Cover Letter. 60

Session 4 Handout 5: Cover Letter Dos and Don’ts. 61

Session 4 Handout 6: Cover Letter Template. 62

Session 4 Let’s Practice Activity 1: Prepare Your Own Resume + Checklist 63

Session 4 Let’s Practice Activity 2: Prepare Your Cover Letter + Checklist 64

Session 4 Tell Me What You Remember. 65

Session 5: Resume and Cover Letter Workshop. 66

Session 5 Agenda. 68

Session 5 Resume Review.. 69

Session 5 Video Resume Review.. 71

Session 5 Cover Letter Review.. 73

Session 5 Video Resume Dos and Don’ts. 75

Session 5 Handout 2: Video Resume Script Template. 76

Session 5 Let’s Practice Activity 1: Prepare Your Video Resume + Checklist 77

Session 5 Let’s Practice Activity 2: Update Your Resume + Thank You Letter 78

Session 5 Tell Me What You Remember. 79

Session 6: Resume Workshop and Walk Through. 79

Session 6 Agenda. 82

Session 6 Resume Review.. 83

Session 6 Video Resume Review.. 85

Session 6 Cover Letter Review.. 87

Session 6 Let’s Practice Activity: Update Your Resume + Thank You Letter 89

Session 6 Tell Me What You Remember. 90

Session 7: Interview Preparation. 91

Session 7 Agenda. 92

Session 7 Handout 1: Feelings About Interviewing. 93

Session 7 Handout 2: Interview Preparation Checklist and Timeline. 94

Session 7 Handout 3: Interview Clothing.. 95

Session 7 Handout 4: Sample Thank You Email 98

Session 7 Let’s Practice Activity: Company Research Spreadsheet 99

Session 7 Tell Me What You Remember. 100

Session 8: Approaching Interview Questions. 101

Session 8 Agenda. 102

Session 8 Handout 1: Types of Interview Questions. 103

Session 8 Handout 2: STAR + L Method of Interviews. 104

Session 8 Handout 3: STAR + L Method of Interviews Practice. 105

Session 8 Handout 4: Common Interview Questions. 106

Session 8 Supplementary Material: Common Interview Questions: Behavioral 107

Session 8 Let’s Practice Activity: Practicing STAR + L Method. 109

Session 8 Tell Me What You Remember. 111

Session 9: Mock Interviews and Reflection. 110

Session 9 Agenda. 114

Session 9 List of Questions for Interviewers. 115

Session 9 Interview Feedback. 116

Session 9 Handout 1: Rate the Candidate. 119

Session 9 Tell Me What You Remember. 123

Session 10: Disability Disclosure and Disability Accommodations. 125

Session 10 Agenda. 126

Session 10 Handout 1: Is This Question Allowed?.. 127

Session 10 Handout 2: Disclosure Script Template. 128

Session 10 Handout 3: Support Needs Self-Checklist 129

Session 10 Tell Me What You Remember. 131

Session 11: Onboarding. 133

Session 11 Agenda. 134

Session 11 Handout 1: Checklist for Starting a New Job. 135

Session 11 Handout 2: What to Bring/Wear on First Day of Work. 136

Session 11 Handout 3: Tips for Fitting in on Your First Day at Work. 137

Session 11 Handout 4: Scenarios for First Day of Work. 138

Session 11 Tell Me What You Remember. 139

Session 12: Managing, Spending, and Saving Paychecks. 136

Session 12 Agenda. 142

Session 12 Handout 1: Want or Need?. 143

Session 12 Handout 2: Jake’s Timesheet 144

Session 12 Handout 3: Spending My Paycheck. 145

Session 12 Handout 4: Employment Documents Notes. 146

Session 12 Program Presentation: Walk Me Through Your Resume. 147

Session 12 Tell Me What You Remember. 148

Session 13: Workplace Etiquette. 149

Session 13 Agenda. 150

Session 13 Handout 1: Facts vs. Myths. 151

Session 13 Handout 2: A Four-Year Plan to Navigate Your Career. 152

Session 13 Handout 3: I Spy Activity. 153

Session 13 Handout 4: Workplace Etiquette Checklist 157

Session 13 Handout 5: Three Questions to Ask Before Making a Presentation. 158

Session 13 Handout 6: Audience Member Behavior Dos and Don’ts. 160

Session 13 Program Presentation: Walk Me Through Your Resume. 161

Session 13 Tell Me What You Remember. 162

Session 14: Workplace Hierarchy and Relationships. 159

Session 14 Agenda. 166

Session 14 Handout 1: Workplace Hierarchy. 167

Session 14 Handout 2: People in My Workplace Hierarchy. 168

Session 14 Handout 3: Who Should I Talk to When…?. 169

Session 14 Handout 4: Co-Worker Relationship Tips. 170

Session 14 Handout 5: Workplace Conversations. 171

Session 14 Tell Me What You Remember. 172

Session 15: Work-Life Balance. 173

Session 15 Agenda. 174

Session 15 Handout 1: Wheel of Life. 175

Session 15 Handout 2: Good vs. Poor Work-Life Balance. 176

Session 15 Handout 3: After Work Activities. 177

 


 

Strengths and Struggles

INSTRUCTIONS: Write a strength (what you did well) and a struggle (what you could improve on) for each session in the appropriate box. If you get stuck coming up with your own strength or struggle, you may use the list of examples below.

 

Possible Strengths and Struggles Examples

 

1.   Staying focused

2.   Answering questions

3.   Asking questions

4.   Supporting my teammates

5.   Staying motivated

6.   Listening while others are talking

7.   Participating in discussions

8.   Completing the handouts

9.   Following directions

10.  Finding out what my needs are

11.  Paying attention

12.  Communicating

13.  Working hard

14.  Practicing coping strategies

15.  Showing up on time

16.  Finishing the practice activity

17.  Showing positive body language

18.  Having a positive attitude

19.  Role playing

20.  Being prepared for the session

21.  Taking away distractions

22.  Using appropriate tone of voice

23.  Using appropriate voice volume

24.  Not interrupting others

25.  Being a team player

26.  Treating others with respect

27.  Advocating for myself

28.  Problem solving

29.  Responding to questions

30.  Getting feedback from others

31.  Giving feedback to others

32.  Showing enthusiasm

33.  Come up with your own strength or struggle—try to relate it to the session topic

 

Session

A muscular arm flexing.

Strength: I did well at . . .

Thumbs down.

Struggle: I could improve on . . .

Session 1

 

 

 

 

 

Session 2

 

 

Session 3

 

 

Session 4

 

 

Session 5

 

 

Session 6

 

 

Session 7

 

 

Session 8

 

 

Session 9

 

 

Session 10

 

 

Session 11

 

 

Session 12

 

 

Session 13

 

 

Session 14

 

 

Session 15

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

Session 1: Identifying Personal Interests and Setting Goals


 

Session 1 Agenda

 

 

Activity Type

 

Activity Theme

 

A magnifying glass over the word overview

 

Introduction and Expectations

a.  Overview of EPASS Program

b.  Ice Breaker

c.  Setting Ground Rules

 

A hamster lifting a heavy barbell

 

 

Strengths

 

d. Identifying Your Strengths

 

 

Red letters that say "Let's recap"

 

 

12 Key Skills

 

e. Skills and Abilities in the Workplace

A soccer net.

Goals

f.    Work-related Purpose

g.  Identifying and Setting Goals

 

Garfield cat leaning on a stack of books

 

Wrap up

 

h. Wrap up

 

wooden blocks that spell out the word "ME"

 

Self-Reflection

 

i.  What I Learned and What I Can Improve

 

 

 


 

Session 1 EPASS Plan for Success Diagram

 

plan for success diagram which says identify goals and interests, search for the job, apply for the job, interview for the job, and get and keep the job


Notes:


 


 


 


 


 

 




Session 1 Handout 1: 12 Key Skills and Abilities for the Workplace

1.     Work in a diverse environment

 

2.    Managing time and priorities

A tool box that has red letters saying "Skills toolbox" 


3.    Acquiring knowledge

 

4.    Thinking critically

 

5.    Communication

 

6.    Solving problems

 

7.    Contributing to a team

 

8.    Navigating across boundaries

 

9.    Performing with integrity

10. Developing professional competencies

11. Balancing work and life

12. Embracing change


 

Session 1 Handout 2: Why I Work

Knowing your purpose for working can give you greater focus and clarity at work, makes work and life more enjoyable, and makes setting work goals easier! In the sign, write 2-3 of your purposes for working (why YOU work).

 

 

Possible Purposes for Working:

1.      To make money

2.      Community

3.      Sense of accomplishment

4.      Independence

5.      To help others

6.      Job satisfaction

7.      To meet people or make friends

8.      Success

9.      To gain experience in a specific job

10.   To use my skills

11.   To have a routine

12.   Self-improvement

13.   To fill time

14.   Because I enjoy working!


 

Session 1 Handout 3: SMART Goals

My work-related goal is: ___________________________________________________

______________________________________________________________________________

 

In the space below, provide details on how your goal is SMART.

A green letter SSPECIFIC

What is the exact goal? Include who/what/where/when

 

 

 

A yellow letter MMEASURABLE

What methods will you use to track your goal? How will you know when you’ve reached your goal?

 

 

A blue and red letter A 


ATTAINABLE

What will you need in order to achieve your goal? Who can you talk to for support?

 

 

 

A yellow letter RRELEVANT

Why do you want to reach this goal? How does it tie into your strengths and interests?

 

 

A blue and red letter T 


TIMELY

When do you want to reach your goal by? What can you do today, next week, and next month to help you reach your goal?

 

 

 

I am committed to this goal: ___________________________________________

Session 1 Let’s Practice Activity: My Work-Related Goals

A visual of a goal, with five people running towards a target.

 

Write one work-related goal on the lines below. Be as specific and detailed as you can.

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 


 

Session 1 Tell Me What You Remember

1.    What is one topic we will learn in EPASS?

a.    Job Interviews

b.    Job Applications

c.     Setting Goals

d.    All of the above

 

 

2.    Why is it important to be able to introduce yourself to someone new?

a.    It makes you look cool

b.    It makes you look confident and friendly

c.     It is not important

d.    All of the above

 

 

3.    Why is it important to know your strengths?

a.    It will show that you have no weaknesses

b.    It will make people think you are strong

c.     It will help you find a job that matches those strengths

d.    You don’t need to know your strengths

 

 

4.    What can help you find your purpose for work?

a.    Identifying why you want to get a job

b.    Knowing what things you love to do

c.     Thinking about what is important to you in your job

d.    All of the above

 

 

5.    Why is it important to be able to connect your purpose to work?

a.    You will have greater focus, clarity, and enjoyment at work and in life

b.    Working is less enjoyable when you connect your purpose to work

c.     It is not important

d.    All of the above

 

 

6.    What does the “M” in SMART Goals stand for?

a.    Mediocre

b.    Measurable

c.     Money

d.    Meaningless


 

 

 

 

 

 

 

 

 

 

 

 

Session 2: Personal Brand and Informational Interviews


 

Session 2 Agenda

 

Activity Type

Activity Theme

EPASS Plan for Job Success. Includes: identify goals and interests; search for the job; apply for the job; interview for the job; get and keep the job.

Plan for Success

a.    Review Plan for Success

b.    Recap Last Session

People holding signs with question marks.

Discussion

c.     Personal Brand

Two people shaking hands.

 

Informational Interviewing

d.    What is an Informational Interview?

Two people interviewing.

Activity

e.    Role Play and Informational Interview

Garfield the cat with a stack of books.

Wrap Up

f.      Wrap up and Let’s Practice Activity –Find Your Personal Brand & Informational Interview

Toy letter blocks spell out the word "me."

Self-Reflection

g.    What I Learned and What I Can Improve

 


 

Session 2 Handout 1: Steps to Set Up an Informational Interview

1.     Person I will interview based on my interests and goals: ________________________

 

2.     How will I contact that person?

·       Phone number:                                                                                   

·       Can I talk to them at work or school? Yes ___________  No ____________

 

3.     When will I contact them?

Date:                                                                              

 

Time:                                                                             

 

4.     When I contact them, I can use one of the two options below or I can make up my own:

Option 1: “Would you be willing to sit down with me, and answer some questions about your job?”

Ø  If they say “yes,” then schedule a date, time, and place to meet:

       Date: _____________________________________________

       Time: _____________________________________________

       Place: ____________________________________________

Ø  If they say “no,” say, “Thank you for your consideration. Can you recommend someone who may be willing to answer my questions?”

 

Option 2: “I would like to interview you, and ask you some questions about your field of work. Would you be willing to do that?”

Ø  If they say “yes,” then schedule a date, time, and place to meet:

       Date: _____________________________________________

       Time: _____________________________________________

       Place: ____________________________________________

Ø  If they say “no,” say, “Thank you for your consideration. Can you recommend someone who may be willing to answer my questions?”

 

Create Your Own Opening Question:


 

 

 

 

 

Ø  If they say “yes,” then schedule a date, time, and place to meet:

       Date: _____________________________________________

       Time: _____________________________________________

       Place: ____________________________________________

Ø  If they say “no,” say, “Thank you for your consideration. Can you recommend someone who may be willing to answer my questions?”

 


 

Session 2 Let’s Practice Activity 1: Find Your Personal Brand

1.             Use the following template to think through your strengths.

2.             Reflect on the feedback that you have received friends, teachers and peers from your school days till now. This will help you answer the five questions listed below.

3.             Use the answer to these five questions to create your personal brand statement as done in the example shown on slides.

 

 

Questions:

My top three personal qualities are:

1.

 

2.

 

3.

 

My friends describe me as:

1.

 

2.

 

3.

 

I am passionate about:

1.

 

2.

 

3.

I am excellent at:

1.

 

2.

 

3.

 

My most satisfying accomplishments are:

1.

 

2.

 

3.

 

       

 


        Your Brand Statement:


Session 2 Let’s Practice Activity 2: Informational Interview Template

After introducing yourself and thanking the interviewee for their time, ask them:

1.       Did you have to have any specific experience or education to get the job you have?

 


 

 

 

2.   How long have you been in this job?


 

 

3.   What are the responsibilities you have in your job?

 


 

 

 

 

 

4.       What does a typical day on the job look like for you?

 


 

 

 

 

 

5.       What are the most important skills needed to succeed in this job?

 


 

 

 

 


6.       What do you like most about your job?

 


 

 

 

 

 

7.       What steps do you suggest for someone that would like to break into this field?

 


 

 

 

 

8.       Who else do you know that might give me some suggestions for job hunting in this field?

 


 

 

 

 

 

9.       Is there anything you must do to stay up-to-date with your skills or education for the job?

 


 

 

 

 

 

10.  What are the various jobs in this field?

 


 

 

 


 

Session 2: Additional Sample Questions to Ask in Informational Interviews

A clipboard with a checklist and a pencilA set of sample questions is given below which you can ask during an informational interview. You can choose questions to ask based on the information you want to gather. You need not ask all questions.

 

·    What specific experience or education led you to your current position and organization?

·    What does a typical day (or week) look like for your role?

·    What responsibilities does your job entail?

·    What prior experiences are essential to break into the field?

·    What are the most important skills needed to succeed in this field?

·    What do you like most about working in this industry?

·    What are the various jobs in this field or organization?

·    How do you stay up-to-date on trends in the industry?

·    What do you see as major challenges for those working in this field today?

·    What kind of job-hunting strategies would you suggest?

·    Who else do you know that might give me further insight into this field?


 

Session 2 Tell Me What You Remember

1.       What is a personal brand used for?

a.    A self-introduction that tells someone about yourself

b.    An introduction that shows your uniqueness

c.     An introduction that talks about what you are good at

d.    All of the above

 

 

2.       Where can you use your personal brand?

a.     LinkedIn

b.     At a job fair

c.     On a cover letter

d.     All of the above

 

 

3.       What makes up your personal brand?

a.     Who you are

b.     What you do

c.     What makes you different from others

d.     All of the above

 

 

4.       What is an informational interview?

a.     It is not a job interview

b.     It allows you to gather information about your field of interest and expand your network

c.     It is a meeting you arrange with a contact in your field of choice

d.     All of the above

 

 

5.       Why are informational interviews helpful?

a.     They help you discover things you didn’t know about a job

b.     They help you build your network

c.     They help you decide if you really want to do a job

d.     All of the above

 

 

6.       What is the first step you should take in an informational interview?

a.     Develop a list of contacts

b.     Send a ‘Thank You’ note

c.     Identify a field of interest

d.    Prepare for the interview


 

 

 

 

 

 

 

 

 

 

 

 

Session 3: Job Search and Job Applications


 

Session 3 Agenda

 

Activity Type

Activity Theme

EPASS Plan for Job Success. Includes: identify goals and interests; search for the job; apply for the job; interview for the job; get and keep the job.

 

Plan for Success

a.    Review Plan for Success

b.    Recap Last Session

  1. Review Let’s Practice Activity

A professor teaching.

 

Video and Discussion

  1. Working in Retail
  2. Job Exploration and Finding Job Openings

A resume.

References

  1. Whom to Ask and How to Ask for References

Computer with the word "apply" on it.

 

Job Application and

Pre-Employment Screenings

  1. Tips for Filling out Job Applications

h.    Approaching Pre-employment Screenings

  1. Sample Questions Discussion

Garfield the cat with a stack of books.

 

Wrap Up

  1. Wrap up and Let’s Practice Activities – Job Skills Exploration (1), Relating Your Strengths to Jobs (2), Sample Application Form

Toy letter blocks spell out the word "me."

Self-Reflection

  1. What I Learned and What I Can Improve

 

Session 3 Lecture Notes: Networking

Networking - making connections or contacts with people who may be hiring or know someone who is hiring.

 

The 6-Step Approach to Networking

Step 1: The first step to networking is to come up with your network.

Think about people you know who are likely to think of you as a good worker. Don’t discount people because you don’t think they know of job opportunities that you’re interested in. You never know who they might know! They might have a friend that works in your area of interest.

 

Step 2: Write down this list of people so that you have it for easy reference. Here are some ideas of people who could be in your network:

 

1.     Family members or relatives

2.     Friends

3.     Friends of your family

4.     Neighbors

5.     Teachers

6.     Past and current co-workers

7.     Past and current supervisors

8.     Religious leaders or church community

9.     Sports coaches

10.  Counsellors

11.  Leaders of social groups

 

Step 3: After you have a list of people in your network, decide who to contact first.

You might decide to contact just the first 4 or 5 people in your network to start with. If nothing turns up from these contacts, then contact a few more people in your network. Again, if nothing comes up, contact a few more people on your list and so on

 

Step 4: Decide how you will contact them: Email, telephone, or face-to-face.

Email or telephone is a good way of contacting the people in your network. You could also wait until you see people in your network in person rather than calling or emailing them. This approach may feel more natural, but it may take longer because you may not see everyone in your network regularly.

 

Step 5: If you choose to use email to contact people in your network, your email should be friendly, but still professional.

You should include the following information in your email:

 

1.     The type of job you are looking for

2.     Relevant educational background or training (optional)

3.     Relevant work experience or work history (optional)

4.     Skills you have that are related to the type of job you are seeking (optional)

5.     Your contact information

6.     An attachment with your resume (optional, but strongly advised)

7.     "Thank you!"

 

If the person you emailed replies back without any helpful information, you should still reply back to them and thank them. However, if they reply back with helpful information, you should thank them and then follow up on the information that they give you. If the person you contacted does not email you back, they probably are either busy or don’t know of any helpful information. If you want to email them again, wait at least 7 days before sending one more email. You should not send more than 2 emails to the same person if you do not get a reply from them.

 

Step 6: If you choose to call people in your network, be sure to practice what you will say beforehand.

You want to sound prepared and professional so that people think you will be a good employee. Have your notes in front of you when you make the phone call. Leaving voicemail messages: You might get someone’s answering machine or voicemail when you call them. You should write down and then practice what to say on their voicemail beforehand so that you sound professional and stay on topic. If you choose to leave a message on someone’s machine, your message should be no longer than one minute. When you leave the message, be sure to tell them:

 

1)          Your first and last name Why you are calling (2-3 sentences)

2)          Your telephone number

3)          “Thank you!”

Session 3 Handout 1: BINGO

BINGO

 

 

 

 

 

 

 

 

 

 


 

An envelope email iconSession 3 Handout 2: Networking Templates

Email Template

Hello Aunt Maria,

 

I am currently looking for a job that relates to computer or technology, and I was wondering if you could help. I am very skilled when it comes to computers, particularly with repair and maintenance. I also recently completed a computer course at Lansing Community College to increase my skill set. If you know anyone in the area who might need computer assistance, I would really appreciate connecting with them.

 

 

I am attaching my resume to give you an idea of my qualifications and you are welcome to forward it to those who may be interested in hiring me. I can be reached at Gregory@email.com or at (517) 555-1223.

 

 

A telephone iconThank you,

 Greg

 

Voicemail Template

 

“Hi, _______.. This is _____. I hope you are doing well. I was calling to talk with you about my current job search. I am looking for a job in the computer industry and would love to discuss whether you are aware of any job opportunities in this area or may have some leads or ideas on how to proceed with my search. It would be great if you could please call me at your earliest convenience. My number is (517) 555-9898. Thank you very much. Goodbye!"

 

If the person you contacted does not call you back, they probably are either busy or don’t know  of  any  helpful  information. If you want to call them again,  wait at least 7 days before making one more phone call.

 

Elevator Speech Template

Hi , _______, my name is _______. I am a graduating from ______ university/high school. I am looking for an internship in -----this summer. I have had a strong interest in since I first enrolled in college and have participated in several seminars and activities such as _______. I read on your website that your company ________ (fun fact about the company). If your company offers internships, I would appreciate an introduction to the people in charge of that program. Thank you for your time and have a great day!

 

OR

 

Hi _______, my name is ______. I am looking for a job in your organization. I have had a strong interest in ______ since I first started working in _____.   I have _____ (years/months) of experience, and I finished my studies in _____ in the year _____.I read on your website that your company ________ (fun fact about the company). If your company has any vacancies in my field of interest, I would appreciate if you can guide me on how to apply for those vacancies. Thank you for your time and have a great day!


 

Session 3 Handout 3: Tips to Ask Someone to Be Your Job Reference

1.  Ask people who will give you a good reference.

2.  Make sure you have up-to-date contact information for each reference.

3.  Make sure you send a thank you to each person you ask to be a reference.

 

Examples:

 

In person:

 

Two people shaking hands.

 

“Hi, Gary. How are you? Do you have a minute to talk?  I am applying for jobs in the food industry, and I need to have references. Would you be willing to be one of my references?"

 

If the person says “yes”

-       Thank them and give them any information they will need from you about the job you are applying for.

 

If the person says “no”:

-       Thank them for their time.

By calling:

 

 

 

 

A man sitting by a computer reading and speaking on the phone.

 

 

 

“Hi, Louise, it’s Martha. How are you doing? Is now a good time to talk? I was wondering if you could help me out. I am searching for a janitorial job. Because you have seen my previous work skills, I was wondering if you would be willing to be a reference for me?”

 

Plan what you will say and how you will say it ahead of time and write it down!

 

·  If you get the person’s voicemail:

-       Leave a message with your name and number and ask them to please call you back.

-       Do not ask them to be your reference on their voicemail.

 

·  After leaving 2 messages that have not been returned, STOP calling them. They probably don’t want to be a reference for you.

 

·  If the person agrees to be a reference, remember to say "thank you." It is important for you to show this person that you are grateful for their help.

 

Through email:

 

 

 

 

A man sending an email.

 

 

 

 

 

 

 

 

 

 

Dear Ms. Johnson,

I am currently applying for a job in retail. Since you are familiar with my work from supervising me at Whole Foods, I was hoping you would be willing to serve as a reference for me. If so, would it be okay to provide your contact information on my resume?  I have also attached my resume for you to see. I really appreciate your help and look forward to seeing you again soon.

Thank you,

John Norwood

 

·      Make sure your email is professional. No spelling mistakes, abbreviations, or text “speak.”

·      Attach your resume.

·      If they do not reply to your email, wait 1 full week before emailing them again.

·      After sending 2 emails without receiving a reply, STOP emailing.

 

 

 


 

Session 3 Handout 4: Tips for Asking Someone to Write You a Recommendation Letter

 

Tip 1: Choose someone who knows you well, professionally.

 

Tip 2: Ask early. Give someone at least two weeks’ notice.

 

Tip 3: Ask nicely. This person will be doing you a huge favor.

 

Tip 4: Provide all necessary materials. The person might need information about the job you are applying for.

 

Tip 5: Send a thank-you note. It is polite and expected.

 

 

 


 

Session 3 Handout 5: Sample References Form

Reference 1

Name

 

Position/Job Title

 

Contact Number

 

Email Address

 

Has this person given permission to be used as a reference?

______ Yes                        _____ No

 

Reference 2

Name

 

Position/Job Title

 

Contact Number

 

Email Address

 

Has this person given permission to be used as a reference?

______ Yes                        _____ No

 

Reference 3

Name

 

Position/Job Title

 

Contact Number

 

Email Address

 

Has this person given permission to be used as a reference?

______ Yes                        _____ No


 

Session 3 Handout 6: Approaching Pre-Employment Screenings

Things to Do

Things NOT to Do

Focus on what your SHOULD do instead of what you would do/have done in the past.

Don’t over think the questions.

Read each question carefully.

Don’t rush. However, if time is limited make reasonable guesses.

Take deep breaths and avoid drinking a lot of liquid before the timed screening.

 

 


 

Session 3 Handout 7: Sample Pre-Employment Screening Questions

Select the most appropriate answer for each statement/question.

1.    I often lose patience with others:

q  Strongly Agree

q  Agree

q  Neither Agree nor Disagree

q  Disagree

q  Strongly Disagree

2.    How would you rate your ability to handle last minute changes?

q  I have no problems adjusting to last minute changes.

q  It can take me a few minutes to adjust.

q  It takes me longer than most people to adjust to last minute changes.

q  Last minute changes cause me serious duress.

q  I don’t know, I’ve never had to adjust to last minute changes.

3.    In the past year, how many times were you late for work (or class)?

q  Everyday

q  Once a week or more

q  Once a month or more

q  Once every couple of months or less

q  Never

4.    How would you respond to a customer who is unhappy?

q  I don’t like it when people are mean to me, so I avoid conflict at all cost.

q  I would refer them to my boss who I know can handle the situation.

q  I would listen to their concerns and find a way to make it a win-win situation.

q  The customer is always right, so I would give them whatever they want.

q  I would walk away.

 

 

5.    What would you do if you didn’t know an answer to a customer’s question?

q  Deflect the question and focus their attention on a different topic.

q  Explain that I do not have the information to answer their question but that I will get back to them shortly with the answer.

q  Make up an answer to satisfy them and plan to correct it later if needed.

q  Bring someone into the conversation who can answer their question.

q  See if I can get them to answer their own question by talking it through with them.

6.    If contacted, how would your most recent supervisor at work rate your verbal communication skills compared to others?

q  The very best

q  Among the best

q  Above average

q  Average

q  Needing some development

q  Needing substantial development

7.    A coworker did not clean up his work area before going home. This could cause an accident, so you quickly clean up. The next day you see the coworker. What would you be most likely to do?

q  Tell him he should be more careful because his work area could have resulted in an accident.

q  Let him know you cleaned up his work area and that he owes you a favor.

q  Take the issue up directly with your supervisor.

q  Say nothing to him because the problem has been taken care of.

8.    How many jobs have you quit without giving any notice?

q  None

q  1

q  2

q  3

q  4

q  5 or more

q  Not sure

Session 3 Let’s Practice Activity 1: Job Skills Exploration

 

A dog eating a piece of paper that says homework

Type the link into your browser:

https://www.careeronestop.org/Videos/SkillandAbilityVideos/skill-and- ability-videos.aspx

Watch three skills videos that are relevant to your job interests. After watching the clips, write down which ones you watched and why you chose them.

 

Relevant Skills:

1.

 

 

 

2.

 

 

 

3.

 

 

 

 

Look for relevant jobs on job search site and report back to the group. Based on your research, prepare a 5-minute presentation on your career goals and interests. You will present your goals and interests in the next session.


 

Session 3 Let’s Practice Activity 2: Relating Your Strengths to Jobs

Based on what you know about your own strengths and the videos you watched in Session 3 Let’s Practice Activity 1: Job Skills Exploration, what are the types of jobs/skills you think may be related to your strengths?

1.

 

 

 

 

 

2.

 

 

 

 

 

3.

 


 

Session 3 Let’s Practice Activity 3: Sample Application Form

Personal

Name

(Last Name                      First                            Middle)         

Social Security Number

(XXX-XX-XXXX)

 

Address (include city, state, zip code and country)

Telephone No (XXX-XXX-XXXX)

If hired, can you provide legal documentation of US citizenship/work permit?

(Y/N)                      

Date of birth

                 

(MM/DD/YYYY) 

Have you ever been convicted of a felony or misdemeanor, a violent crime or retail related crime?

(Y/N)

 

Education

Level

Name of Degree/Diploma and Degree/Diploma Awarding Organization

Location

Year of Completion

GPA

Graduate

 

 

 

 

Graduate

 

 

 

 

Undergraduate

 

 

 

 

High School

 

 

 

 

Other

 

 

 

 

Employment Experience

Name of Employer

 

Job Title/ Position Name

 

Dates of Employment

(Start Date)

(End Date)

Address

 

Contact Details

Phone Number:

 

Email Address:

Job Responsibilities

 

Reason(s) for Leaving

 

 

Name of Employer

 

Job Title/ Position Name

 

Dates of Employment

(Start Date)

(End Date)

Address

 

Contact Details

Phone Number:

 

Email Address:

Job Responsibilities

 

Reason(s) for Leaving

 

Name of Employer

 

Job Title/ Position Name

 

Dates of Employment

(Start Date)

(End Date)

Address

 

Contact Details

Phone Number:

 

Email Address:

Job Responsibilities

 

Reason(s) for Leaving

 

 

Name of Employer

 

Job Title/ Position Name

 

Dates of Employment

(Start Date)

(End Date)

Address

 

Contact Details

Phone Number:

 

Email Address:

Job Responsibilities

 

Reason(s) for Leaving

 

 

Describe any work-related skills, certifications or trainings that relate to the position you’re applying for.

 

 

Describe your work-related goals/objectives.

 

 

Write your 3 strengths and 3 weaknesses.

 

 

Give an example of a time you worked in a team?

 

 

I verify that all the information above written by me is true and accurate to the best of my knowledge. I acknowledge that false statements and omission of important information may lead to termination of my employment.

 

______________________________________________________________

         (Applicant’s Signature)                                                                             (Date)


Session 3 Tell Me What You Remember

1.    Before exploring potential jobs, you should be aware of your…

a.        Strengths

b.        Skills

c.        Goals

d.        All of the above

 

2.    Career One Stop is a website to help you explore.

a.        Local restaurants

b.        Jobs you are interested in

c.        Movies

d.        All of the above

 

3.    Where can you find job openings?

a.        Newspapers

b.        Professional postings

c.        Career fairs

d.        All of the above

 

4.    Which icon in the Plan for Job Success does this session discuss?

a.        Applying for the Job

b.        Interview for the Job

c.        Search for the Job

d.        All of the above

 

5.    Who should you ask for a reference?

a.        A family member

b.        A neighbor

c.        A teacher or supervisor

d.        A girlfriend or boyfriend

 

6.    What should you do when a person says “no” to be your job reference?

a.        Thank them for their time and ask someone else

b.        Start yelling at them

c.        Ignore their answer and keep them as your job reference

d.        All of the above

 

7.    Why do some employers do pre-employment screenings?

a.        To see if you have the physical ability to handle the job

b.        To see if you have basic skills

c.        To see if your personality is a good fit for the job requirements

d.        All of the above

 

8.    How can you prepare for a pre-employment screening?

a.        Get nervous and anxious

b.        Drink lots of water

c.        Relax and breathe

d.        All of the above

 

9.    Should you answer pre-employment screening questions by thinking about all the mistakes you have made in past jobs?

a.        Sometimes

b.        Always

c.        Never

d.        All of the above



 

 

 

 

 

 

 

 

 

 

 

 

 

Session 4: Resume and Cover Letter


 

 

Activity Type

Activity Theme

EPASS Plan for Job Success. Includes: identify goals and interests; search for the job; apply for the job; interview for the job; get and keep the job.

 

Review and Plan for Success

a.    Review Plan for Success

b.    Recap Last Session

c.     Review Let’s Practice Activity

A resume.

 

Resume

d.    What is a Resume?

A resume.

 

Cover Letter

e.    What is a Cover Letter?

A cat wrapped in paper with its face showing.

 

Wrap Up

f.      Wrap up and Let’s Practice Activity 1– Prepare Your Own Resume; Let’s Practice Activity 2– Prepare Your Cover Letter

Toy letter blocks spell out the word "me."

 

Self-Reflection

g.    What I Learned and What I Can Improve

Session 4 Agenda

 

 


 

Session 4 Handout 1, Version 1: Resume Template (High School Participants)

Your Name

Street address

Town/city, zip code

Home phone number/cell phone number

Email address

 

Objective

[State the reason you are writing a resume]

 

Education

[Name of your high school, City, State]

Class of [year you graduated]

 

Work Experience (Include full time jobs, internships, part-time jobs, and unpaid jobs. If you don’t have experience, you may skip this section)

·        

·        

Achievements (Include honor roll or other awards)

·        

·        

Volunteer & Community Service (Include any volunteer experiences)

·         

 

Interests/Activities (List all sports, clubs, hobbies, and things you have been involved with)

 

·         

Skills (Your special skills, such as computer skills)

 

 


 

Session 4 Handout 2, Version 1: Resume Template (Post-High School Participants)

Your Name

Street address

Town/city, zip code

Home phone number/cell phone number

Email address

 

Objective

[State the reason you are writing a resume]

 

Education

Degree Earned/In Progress                                                     Graduation Month Year

University Name, City, State, GPA

 

Name of high school                                                                  Graduation Month Year

Class of [year you graduated]

 

Work Experience (Repeat below to include full time jobs, internships, part-time jobs, and unpaid jobs. If you don’t have experience, you may skip this section)

 

Job/Internship Title                                                                  Month Year – Month Year

Company Name, City, State

·      Job responsibility with action verbs

 

Job/Internship Title                                                                  Month Year – Month Year

Company Name, City, State

·      Job responsibility with action verbs

 

Skills (Your special skills, such as computer skills)

·      Skill 1: Proficiency Level (Basic/Intermediate/Advanced)

·      Skill 2: Proficiency Level (Basic/Intermediate/Advanced)

·      Skill 3: Proficiency Level (Basic/Intermediate/Advanced)

 

Other Experience (Include any volunteer experiences, clubs, certificates, etc.)

·      Experience 1                                                                     Month Year – Month Year

·      Experience 2                                                                     Month Year – Month Year

·      Experience 3                                                                     Month Year – Month Year


 

Session 4 Handout 2: Transferable Skills and Action Verbs

Detailed

Communication

Creativity

Flexibility

·     Assessed

·     Compared

·     Concluded

·     Determined

·     Estimated

·     Evaluated

·     Investigated

·     Negotiated

·     Questioned

·     Rated

·     Recommended

·     Studied

·    Addressed

·    Attested

·    Communicated

·    Edited

·    Explained

·    Informed

·    Interpreted

·    Presented

·    Promoted

·    Reported

·    Spoke

·    Wrote

·    Brainstormed

·    Constructed

·    Designed

·    Engineered

·    Envisioned

·    Fabricated

·    Illustrated

·    Produced

·    Shaped

·    Visualized

·     Accommodated

·     Adapted

·     Adjusted

·     Altered

·     Amended

·     Balanced

·     Converted

·     Grew

·     Improvised

·     Tailored

 

 

Initiative

Teamwork

Leadership

Organization

·     Accomplished

·     Built

·     Created

·     Dedicated

·     Improved

·     Increased

·     Inspired

·     Introduced

·     Launched

·     Overhauled

·     Revised

·     Updated

·    Assisted

·    Collaborated

·    Contributed

·    Cooperated

·    Mediated

·    Participated

·    Partnered

·     

·    Advised

·    Allowed

·    Coached

·    Directed

·    Empowered

·    Encouraged

·    Guided

·    Hired

·    Instructed

·    Led

·    Recruited

·    Trained  

·     Arranged

·     Assembled

·     Budgeted

·     Classified

·     Collected

·     Compiled

·     Linked

·     Planned

·     Processed

·     Purchased

·     Recorded

·     Scheduled

 

Problem Solving

Other Action Verbs to Consider

·     Assessed

·     Compared

·     Concluded

·     Determined

·     Estimated

·     Evaluated

·     Investigated

·     Negotiated

·     Questioned

·     Rated

·     Recommended

·     Studied

·    Addressed

·    Attested

·    Communicated

·    Edited

·    Explained

·    Informed

·    Interpreted

·    Presented

·    Promoted

·    Reported

·    Spoke

·    Wrote

 


 

Session 4 Handout 3: Resume Dos and Don’ts

 

A thumbs up.

DOs

A thumbs down.

DON’Ts

·      Be brief, stay on topic

·      Don’t talk too much

·      Be honest

·      Don’t lie or make up stories

·      Be neat

·      Don’t use abbreviations

·      Be clear

·      Don’t talk about wages

·      Be positive

·      Don’t be negative

·      Focus on accomplishments

·      Don’t talk about personal things

 


 

Session 4 Handout 4: Sample Cover Letter

Lauren Brown

765 Farm Lane

East Lansing, MI 48823

(123) 456-7890

 

September 5, 2020

 

Mr. John Smith

Sales Manager

ABC Sales Company

123 Main Street

Springfield, NY 13468

 

 

Dear Mr. Smith,

 

I am writing to apply for the Sales Associate position advertisement listed on your website. I would like to share my interest in this job, and I believe I possess the positive attitude, persuasive communication skills, and time management skills needed to excel in this role.

 

My interest in applying to be a Sales Associate at your organization is motivated by my belief in providing enthusiastic customer service and quality products to customers. I have worked as a sales associate for three years and received Employee of the Month four times. My positive attitude and persuasive speaking skills while assisting customers allow me to make more product sales in a shorter amount of time. My ability to get tasks done in an organized and timely manner make me a great fit for the Sales Associate position.

                                

Please review my enclosed resume for further information regarding my qualifications. I would be pleased to speak with you in person about this position and am available at laurenbrown@msu.edu or (123) 456-7890 during the day and in the evening. Thank you for your consideration.

 

Sincerely,

Lauren Brown

Lauren Brown

(SOURCE: MSU Career Services)

 


 

Session 4 Handout 5: Cover Letter Dos and Don’ts

A thumbs up.

DOs

A thumbs down.

DON’Ts

·      Address your letter to a specific person, such as the hiring manager

 

·      Don’t use the address “To Whom It May Concern”

·      Use short, simple language

·      Don’t send a letter with mistakes or typos

 

·      Use keywords from the job description on the application

·      Don’t use cliché phrases, such as “I am a hard worker” or “I am the best candidate for the job”

 

·      Adapt your cover letter to a specific job and company—each job has different requirements

 

·      Don’t use the same cover letter for every job

·      Use action verbs (for examples, refer to Handout 2 from Session 7)

·      Don’t lie or make up stories


 

Session 4 Handout 6: Cover Letter Template

Replace with your first and last name

Replace with your street address

Replace with your city, state, zip code

Replace with your phone number

 

Replace with today’s date

 

Replace with the name of the person you are writing

Replace with the job title of the person you are writing

Replace with the name of the organization (business) of the person you are writing

Replace with the street address of the above organization

Replace with the city, state, zip code of the organization

 

 

Dear Replace the red text with the proper (Mr./Ms.) title of the person you are writing,

 

Replace this sentence with a sentence stating why you are writing this letter. Replace this sentence with a sentence naming the position or type of work for which you’re applying. Replace this sentence with how you learned of this job opening.

 

Replace this sentence with 1-2 sentences explaining why you’re interested in working for this employer. Replace this sentence with 1-2 sentences explaining how you fit the position and which skills you will bring (don’t repeat your resume). Replace this sentence with 1-2 sentences that include something special or unique about yourself.

 

Please review my enclosed resume for further information regarding my qualifications. I would be pleased to speak with you in person about this position. I am available Replace the red text with times you are available, including day and evening times and can be contacted at Replace the blue text with your phone number or Replace the orange text with your email address. Thank you for your consideration.

 

Sincerely,

Replace with your first and last name

 


 

Session 4 Let’s Practice Activity 1: Prepare Your Own Resume + Checklist

To help you with this activity, please review Session 4 Handout 2 – Transferable Skills and Action Verbs and Session 4 Handout 3 – Resume Dos and Don’ts.

 

Instructions: For this activity, please prepare your own resume using the appropriate version of Session 4 Handout 1 – Resume Template to bring to Session 5 and 6! Make sure to change all of the font on your resume to black once you are done.

 

When you are done creating your resume, use the checklist below to make sure it is ready!

 

My resume should include…

q  My name, address, and contact information (phone number and email)

q  My objective

q  My personal brand statement

q  My educational history (school attended, graduation year, certifications, GPA)

q  Work experience

q  Volunteer experience

q  Skills

q  Awards, honors, certificates

q  Associations, clubs

 

For every work experience I have listed, it includes:

q  My job title/position

q  Name of the organization or company where I worked

q  The location (city, state) of the organization or company

q  Date I was employed (e.g. August 2016-May 2020)

q  Job responsibilities in bullets with action verbs (refer to Handout 2 – Transferable Skills and Action Verbs)

Session 4 Let’s Practice Activity 2: Prepare Your Cover Letter + Checklist

To help you with this activity, please review Session 4 Handout 2 – Cover Letter Dos and Don’ts.

 

Instructions: For this activity, please prepare your own cover letter by using Handout 7 – Cover Letter Template to bring to Session 6! Make sure to change all of the font on your cover letter to black once you are done.

 

When you are done writing your cover letter, it should look similar to Session 4 Handout 6 – Cover Letter Template. Use the checklist below to make sure your cover letter is ready!

 

Before your letter, you should include:

q  Your name, address, and phone number in the upper left corner

q  The date you are writing your letter

q  The name, job title, organization, and address of your recipient

 

In your letter, you should include:

q  Proper greeting to a specific person (e.g., Dear Mr. Smith, Dear ABC Company Hiring Team, etc.)

q  Why you are writing the letter, including the position you are applying for and how you learned of the opening

q  Why you are interested in working for this company

q  How you fit the position

q  Something unique about yourself that relates to your work or social skills

 

At the end of your letter, you should include:

q  A statement that your resume is enclosed with your application

q  A statement that you would like to meet with the employer and what times you are available to meet (TIP: remember to be flexible about meeting times to increase your chances of meeting with the employer!)

q  Your contact information (phone number and email address)

q  Thank the employer for their time

q  Your signature


 

Session 4 Tell Me What You Remember

1.    What should you include in a resume?

a.    Your name

b.    Education

c.     Work experience

d.    All of the above

 

2.    What should you do when writing a resume?

a.    Be brief

b.    Be honest

c.     Focus on accomplishments

d.    All of the above

 

3.    When should you have someone review your resume?

a.    No one should ever review your resume

b.    Someone should always review your resume before giving it to an employer

c.     Only when applying for a job you really want

d.    Every other time you are applying for a job

 

4.    What is the purpose of a cover letter?

a.    To tell the employer everything in your resume

b.    To explain your interest in a job and how you fit the position

c.     To find a pen pal at the company you are applying to

d.    All of the above

 

5.    What should you do when writing a cover letter?

a.    Address your letter to a specific person

b.    Use action verbs!

c.     Use keywords from the job description

d.    All of the above

 

6.    A cover letter should have which of the following?

a.    A lot of information about your family

b.    A lot of color and big words

c.     An introduction, body, and conclusion

d.    Spelling and grammar mistakes




 

 

 

 

 

 

 

 

 

 

 

 

Session 5: Resume and Cover Letter Workshop


 

 

Activity Type

Activity Theme

EPASS Plan for Job Success. Includes: identify goals and interests; search for the job; apply for the job; interview for the job; get and keep the job.

 

Review and Plan for Success

a.    Review Plan for Success

b.    Recap Last Session

Video icon.

 

Video Resume

c.     What is a Video Resume?

A resume.

 

Resume and Cover Letter Preparation

d.    Pair Up with a Mentor and Take a Look at Your Resume and Video Resume/Cover Letter

A cat wrapped in paper with its face showing.

 

Wrap Up

e.    Wrap up and Let’s Practice Activity –  Prepare Your Video Resume and Update Your Resume and Thank You Email

Toy letter blocks spell out the word "me."

 

Self-Reflection

f.      What I Learned and What I Can Improve

Session 5 Agenda

 


 

Session 5 Resume Review

Participant Name:

Reviewer Name:

Reviewer Email:                                                    Reviewer Phone No.(optional):

 

Please indicate if relevant details/sections have been included in the resume:

 

Yes

No

Not Applicable

Objective

 

Personal Details

·     Address

·     Email ID

·     Phone contact

 

 

 

 

Educational Details

·    Degree and major (if any)

·    School and University

·    Graduation year

·    Study Abroad

·    Certifications

·    GPA

 

 

 

 

Work Experience* Details

·     Role/Position

·     Company/Organization

·     Relevant dates

·     Duties/Responsibilities

 

Skills

·       Computer Skills (software)

·       Foreign Language

·       Programming languages

·       Writing Skills etc.

 

Other

·       Achievements/Honors/Awards

·       Membership/Sorority

·       Articles/Publications

·       Extra-curricular activities

 

 

 

 

* Work experience includes experience with external employer, participant employment on university campus, leadership experience with college organizations and committees, community/welfare work


 

Please highlight the rating for each point (1 = low and 5 = high) and provide related comments:

Grammar and spelling

 

 

1

2

3

4

5

Length and formatting

 

 

1

2

3

4

5

Clarity and conciseness

 

 

1

2

3

4

5

Originality/creativity

 

 

 

1

2

3

4

5

Alignment with career focus

 

 

1

2

3

4

5

Adequate data/information

 

 

1

2

3

4

5

 

Use of Action Verbs (Yes/No)

Use of Chronological Order (Yes/No)

Adequate White Space (Yes/No)

Overall feedback and additional comments:


 

Session 5 Video Resume Review

Participant Name:

Reviewer Name:

Reviewer Email:                                                        Reviewer Phone No.(optional):

 

Please indicate if relevant details/sections have been included in the resume:

 

Yes

No

Not Applicable

Greeting

 

Personal Details

·     Name

·     Occupation

·     School/Organization

·     Objective/Desired Position

 

 

 

 

 

 

 

Work Experience* Details

·     Role/Position

·     Company/Organization

·     Duties/Responsibilities

·     Explains/Showcases skills

 

Professional Goals

·       States goals

·       Explains how obtaining a position meets goals

 

Refers to Resume (if applicable)

 

 Thank You

 

 

 

* Work experience includes experience with external employer, participant employment on university campus, leadership experience with college organizations and committees, community/welfare work


 

Please highlight the rating for each point (1 = low and 5 = high) and provide related comments:

Grammar and spelling

 

 

1

2

3

4

5

Length and formatting

 

 

1

2

3

4

5

Clarity and conciseness

 

 

1

2

3

4

5

Originality/creativity

 

 

 

1

2

3

4

5

Alignment with career focus

 

 

1

2

3

4

5

Adequate data/information

 

 

1

2

3

4

5

 

Use of Action Verbs (Yes/No)

Use of Chronological Order (Yes/No)

Adequate White Space (Yes/No)

Overall feedback and additional comments:


 

Session 5 Cover Letter Review

Participant Name:

Reviewer Name:

Reviewer Email:                                                      Reviewer Phone No.(optional):

 

Please indicate if relevant details/sections have been included in the resume:

 

Yes

No

Not Applicable

 

Personal Details

·     Name

·     Address

·     Phone Number

 

 

 

 

 

 

 

Date

 

Recipient Details

·     Name

·     Address

·     Proper Salutation

 

Introductory Paragraph

·     Reason for writing

·     Specific role applied for

·     Source of info on opening

 

Second Paragraph

·     Interest in employer

·     Unique info about self

·     Why fit ofr role

 

Third Paragraph

·     Proper closing statement

·     Plan to follow up

 

 Thank You

 

 Signature

 

 

 


 

Please highlight the rating for each point (1 = low and 5 = high) and provide related comments:

Grammar and spelling

 

 

1

2

3

4

5

Length and formatting

 

 

1

2

3

4

5

Clarity and conciseness

 

 

1

2

3

4

5

Originality/creativity

 

 

 

1

2

3

4

5

Alignment with career focus

 

 

1

2

3

4

5

Adequate data/information

 

 

1

2

3

4

5

 

Use of Action Verbs (Yes/No)

Use of Chronological Order (Yes/No)

Adequate White Space (Yes/No)

Overall feedback and additional comments:


 

Session 5 Video Resume Dos and Don’ts

A thumbs up.

DOs

 

A thumbs down.

DON’Ts

 

·      Keep it short (30-90 seconds)

 

 

·      Don’t talk poorly about past employers or coworkers

 

·      Prepare a script or notes

 

·      Don’t read your script or notes word-for-word

 

·      Showcase your work and social skills, such as organizing a shelf or communicating through email

 

 

·      Don’t focus on personal information, like hobbies, your address, or what you like to do in your free time

·      Record your video in a quiet, clean space

 

 

·      Don’t record your video in a messy or loud location

·      Wear professional clothing, such as a suit or a button-down shirt with dress pants or a skirt

 

·      Don’t wear jeans and a t-shirt, pajamas, workout clothing, or sweatpants

 

 

 


 

Session 5 Handout 2: Video Resume Script Template

Hello! My name is _______________________ and I am a _______________________ (student/job title) at _______________________ (school/work location). I am interested in finding a position as a _______________________ (job title). I would love to take a moment to tell you why I would be a great asset to your organization.

 

 

I have work experience as a  ____________________ (job title) at ____________________ (work location). My responsibilities were to ______________________ (list work tasks). In order to successfully complete these tasks, I used my strengths in _______________________ (list specific work skills that helped you complete your tasks). Through this experience, I learned how to _______________________ (list a work or social skill you learned).          

 

[Repeat the paragraph above for any other relevant job experiences you have.]

 

 

I have volunteer experience through  ____________________ (volunteer location/organization). While volunteering, I _____________________ (list tasks you did while volunteering). In order to successfully complete these tasks, I used my strengths in ___________________ (list specific work skills that helped you complete your tasks). By volunteering, I learned how to _______________________ (list a work or social skill you learned).

 

[Repeat the paragraph above for any other relevant volunteer experiences you have.]

 

 

My professional goals are to  _______________________ (list professional SMART goals). Joining your organization as a _______________________ (job title) would help me to reach my professional goals by _______________________. I am positive that my skills and accomplishments will benefit your organization.

 

 

For more information regarding my experiences and skills, please review my attached resume. Thank you for your consideration.


 

Session 5 Let’s Practice Activity 1: Prepare Your Video Resume + Checklist

To help you with this activity, please review Session 5 Handout 1 – Video Resume Do’s and Don’ts.

 

Instructions: For this activity, please prepare your own video resume by filling in the blanks on Session 5 Handout 2 – Video Resume Script Template to bring to Session 6! You do NOT need to record and bring your final video resume.

 

When you are done writing your video resume script, use the checklist below to make sure your video resume script is ready!

 

My video resume script should include…

q Greeting with your name, current title, and location (e.g., Hi, my name is Lauren Brown and I am a student at Michigan State University.)

q The position you are looking for

q Your relevant work experience. For each job, say:

q What your job responsibilities or tasks were

q What work or social skills you used to complete your tasks successfully

q What you learned

q Your relevant volunteer experience. For each volunteer experience, say:

q What your tasks were

q What work or social skills you used to complete your tasks successfully

q What you learned

q  Your professional goals

q  How finding a job in the position you are looking for helps you to meet your professional goals

q  Refer to your attached resume

q  Thank You

 


 

Session 5 Let’s Practice Activity 2: Update Your Resume + Thank You Letter

                  

A brain and lightbulb.

1.   Reflect on the feedback you got from the session on your resume and video resume/cover letter. Have you used transferable skills and action verbs? (Refer to Session 4 Handout 2.)

 

A resume.

2.   Update your resume and video resume/cover letter with feedback that will make your resume stronger!

The phrase "thank you."

 

3.   Send a thank you email to your resume mentor(s)! Be sure to attach an updated copy of your resume and video resume/cover letter that incorporates their feedback.

A backpack.

 

4.   Bring your updated resume and video resume/cover letter to Session 6.


 

Session 5 Tell Me What You Remember

1.    What is a video resume?

a.    A video that can be used along with a paper resume

b.    Another way to present your resume

c.     A way for employers to get a visual of your skills and experiences

d.    All of the above

 

2.    What should you include in your video resume?

a.    Your relevant education, work, and volunteer experience

b.    A story about why you quit your last job

c.     Every word that is on your paper resume

d.    All of the above

 

3.    When creating a video resume, what should you wear?

a.    Jeans and a t-shirt

b.    Workout clothing

c.     A suit or button-down shirt with dress pants or a skirt

d.    Anything you wear is fine!

 

4.    When someone helps you create a resume or cover letter, you should always…

a.    Tell everyone who helped you out

b.    Send that person a thank you note, email, or letter

c.     Say nothing

d.    All of the above

 

5.    Should you lie on your resume or a job application?

a.    Sometimes, if it makes you look good

b.    Never

c.     Yes

d.    Only when you really want the job

 

6.    Why does an interviewer want you to know your strengths?

a.    To see if you will be a good fit for the job

b.    To see if you have good self-awareness

c.     To see if you have the characteristics they are looking for

d.    All of the above

 




 

 

 

 

 

 

 

 

 

 

 

 

Session 6: Resume Workshop and Walk Through

 


 

 

Activity Type

Activity Theme

EPASS Plan for Job Success. Includes: identify goals and interests; search for the job; apply for the job; interview for the job; get and keep the job.

 

Review and Plan for Success

a.    Review Plan for Success

b.    Recap Last Session

A resume.

 

Resume, Video Resume, and Cover Letter Review

c.     Pair Up with a Mentor and Review Your Resume and Video Resume/Cover Letter

A camera with arms and legs.

 

Practice

d.    Walk Me Through Your Resume

A cat wrapped in paper with its face showing.

 

Wrap Up

e.    Wrap up and Let’s Practice Activity – Update Your Resume and Thank You Email

Toy letter blocks spell out the word "me."

 

Self-Reflection

f.      What I Learned and What I Can Improve

Session 6 Agenda

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

Session 6 Resume Review

Participant Name:

Reviewer Name:

Reviewer Email:                                                        Reviewer Phone No.(optional):

 

Please indicate if relevant details/sections have been included in the resume:

 

Yes

No

Not Applicable

Objective

 

Personal Details

·     Address

·     Email ID

·     Phone contact

 

 

 

 

Educational Details

·    Degree and major (if any)

·    School and University

·    Graduation year

·    Study Abroad

·    Certifications

·    GPA

 

 

 

 

Work Experience* Details

·     Role/Position

·     Company/Organization

·     Relevant dates

·     Duties/Responsibilities

 

Skills

·       Computer Skills (software)

·       Foreign Language

·       Programming languages

·       Writing Skills etc.

 

Other

·       Achievements/Honors/Awards

·       Membership/Sorority

·       Articles/Publications

·       Extra-curricular activities

 

 

 

 

* Work experience includes experience with external employer, participant employment on university campus, leadership experience with college organizations and committees, community/welfare work


 

Please highlight the rating for each point (1 = low and 5 = high) and provide related comments:

Grammar and spelling

 

 

1

2

3

4

5

Length and formatting

 

 

1

2

3

4

5

Clarity and conciseness

 

 

1

2

3

4

5

Originality/creativity

 

 

 

1

2

3

4

5

Alignment with career focus

 

 

1

2

3

4

5

Adequate data/information

 

 

1

2

3

4

5

 

Use of Action Verbs (Yes/No)

Use of Chronological Order (Yes/No)

Adequate White Space (Yes/No)

Overall feedback and additional comments:


 

Session 6 Video Resume Review

Participant Name:

Reviewer Name:

Reviewer Email:                                                    Reviewer Phone No.(optional):

 

Please indicate if relevant details/sections have been included in the resume:

 

Yes

No

Not Applicable

Greeting

 

Personal Details

·     Name

·     Occupation

·     School/Organization

·     Objective/Desired Position

 

 

 

 

 

 

 

Work Experience* Details

·     Role/Position

·     Company/Organization

·     Duties/Responsibilities

·     Explains/Showcases skills

 

Professional Goals

·       States goals

·       Explains how obtaining a position meets goals

 

Refers to Resume (if applicable)

 

 Thank You

 

 

 

* Work experience includes experience with external employer, participant employment on university campus, leadership experience with college organizations and committees, community/welfare work


 

Please highlight the rating for each point (1 = low and 5 = high) and provide related comments:

Grammar and spelling

 

 

1

2

3

4

5

Length and formatting

 

 

1

2

3

4

5

Clarity and conciseness

 

 

1

2

3

4

5

Originality/creativity

 

 

 

1

2

3

4

5

Alignment with career focus

 

 

1

2

3

4

5

Adequate data/information

 

 

1

2

3

4

5

 

Use of Action Verbs (Yes/No)

Use of Chronological Order (Yes/No)

Adequate White Space (Yes/No)

Overall feedback and additional comments:


 

Session 6 Cover Letter Review

Participant Name:

Reviewer Name:

Reviewer Email:                                                     Reviewer Phone No.(optional):

 

Please indicate if relevant details/sections have been included in the resume:

 

Yes

No

Not Applicable

 

Personal Details

·     Name

·     Address

·     Phone Number

 

 

 

 

 

 

 

Date

 

Recipient Details

·     Name

·     Address

·     Proper Salutation

 

Introductory Paragraph

·     Reason for writing

·     Specific role applied for

·     Source of info on opening

 

Second Paragraph

·     Interest in employer

·     Unique info about self

·     Why fit ofr role

 

Third Paragraph

·     Proper closing statement

·     Plan to follow up

 

 Thank You

 

 Signature

 

 

 


 

Please highlight the rating for each point (1 = low and 5 = high) and provide related comments:

Grammar and spelling

 

 

1

2

3

4

5

Length and formatting

 

 

1

2

3

4

5

Clarity and conciseness

 

 

1

2

3

4

5

Originality/creativity

 

 

 

1

2

3

4

5

Alignment with career focus

 

 

1

2

3

4

5

Adequate data/information

 

 

1

2

3

4

5

 

Use of Action Verbs (Yes/No)

Use of Chronological Order (Yes/No)

Adequate White Space (Yes/No)

Overall feedback and additional comments:


 

Session 6 Let’s Practice Activity: Update Your Resume + Thank You Letter

Before Session 11, make sure to:

 

A brain and lightbulb.

1.  Reflect on the feedback you got from the session on your resume and video resume/cover letter. Have you used transferable skills and action verbs? (Refer to Session 4 Handout 2.)

 

A resume.

2.  Update your resume and video resume/cover letter with feedback that will make your resume stronger!

The phrase "thank you."

 

3.  Send a thank you email to your resume mentor(s)! Be sure to attach an updated copy of your resume and video resume/cover letter that incorporates their feedback.

 


Session 6 Tell Me What You Remember

1.    Who should review your resume before you apply for a job?

a.    No one

b.    Only you

c.     Someone who can help identify your strengths, catch errors, and make your resume look more professional

d.    All of the above

 

2.    Should you include personal information on your resume?

a.    Yes

b.    No

c.     Only if it is really important

d.    All of the above

 

3.    Why is it important to discuss the connections between experiences on your resume?

a.    It shows how you have grown between work experiences

b.    It helps you tell your story about your education and work experiences

c.     It shows the interviewer how your previous experiences have prepared you for the job you are interviewing for

d.    All of the above

 

4.    What does an interviewer mean by “walk me through your resume?”

a.  Walk outside while they review your resume

b.  Tell them about your work and education experiences

c.  Read them your resume word-for-word

d.  All of the above

 

5.    Why is it important to get help creating a resume?

a.    Someone else can help identify strengths you have

b.    Another set of eyes will help find errors

c.     They can help you make the resume more professional looking

d.    All of the above

 

6.    Should you practice walking someone through your resume before going into an interview?

a.    Yes, always

b.    No

c.     Yes, but only if you really want the job

d.  No, but you should practice walking through your cover letter


 

 

 

 

 

 

 

 

 

 

 

 

 

Session 7: Interview Preparation


 

 

Activity Type

Activity Theme

EPASS Plan for Job Success. Includes: identify goals and interests; search for the job; apply for the job; interview for the job; get and keep the job.

 

Review and Plan for Success

a.    Review Plan for Success

b.    Recap Last Session

A tree with half its leaves. Under the tree are the words "hope & fear."

 

Warm-Up Activity

c.     Feelings About Interviewing

A resume.

 

Interviewing

d.    Importance

e.    Preparation

f.      Appearance

g.    Performance

A cat wrapped in paper with its face showing.

 

Wrap Up

h.    Wrap up and Let’s Practice Activity – Company Research

Toy letter blocks spell out the word "me."

 

Self-Reflection

i.      What I Learned and What I Can Improve

Session 7 Agenda

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

Session 7 Handout 1: Feelings About Interviewing

 

Five emojis showing the following emotions: excited, happy, content, mad, sad.

 

Excited   Sad   Neutral   Angry   Confident   Cautious   Hopeful   Curious   Doubtful   Happy   Fidgety   Shy   Nervous   Bored  Calm   Afraid   Distracted  Self-conscious   Awkward   Intimidated   

Five emojis with the following emotions: confused, sad, indifferent, surprised, nervous.

 


 

Session 7 Handout 2: Interview Preparation Checklist and Timeline

 

A diagram with four checkpoints. The first box has "do company research" 2 weeks prior to the interview and three more blank bullet points. The second box has "get directions and practice how I will get there" 1 week prior to the interview and three more blank bullet points. The third box has "pack my resume and references" 1 day prior to the interview and three blank bullet points. The fourth and final box has "arrive 15 minutes early" on interview day and three more blank bullets.

What will you do after the interview?

Session 7 Handout 3: Interview Clothing

A thumbs up.

DOs

 

A thumbs down.

DON’Ts

 

 

·     Wear clothes that fit you well and make you feel good

·     Wear clothes that are in good shape

·     Wear clothes that are wrinkle-free

·     Wear solid, neutral colors (black, white, gray, blue, brown, etc.)

·     Wear nice pants, a skirt, or a dress

·     Wear a nice shirt, blouse, or jacket

·     Wear comfortable closed-toe shoes

·     Wear simple accessories as needed (belt, watch, jewelry)

 

·     Use light scents/smells

 

 

 

·    Don’t wear clothes that are too big and baggy or too small and tight

·    Don’t wear clothes with holes/stains

·    Don’t wear clothes that are wrinkled

·    Avoid bright colors, “busy” prints, and clothes with graphics/lettering

·    Don’t wear jeans, shorts, workout clothing, or pajamas

·    Don’t wear sandals or sneakers

·    Don’t wear too many accessories that might be distracting (sunglasses, headphones, hat)

·    Don’t wear too much perfume/cologne

 

Before an interview, be sure to research the company. Try to find out if they have a dress code listed on their website. If not, look for photos of employees and office spaces to try and learn more about the company culture. You can also ask the person who is arranging the interview about the company’s dress code.

Business Casual Clothing Examples

 

Business casual refers to clothing choices like pants, skirts, dresses, khakis, trousers, blouses, collared shirts, button-down shirts, sport coats, blazers and sweaters. Accessorize with jackets, ties, simple jewelry and belts. Shoes can include flats, lifestyle sneakers (leather or canvas), loafers, boots, or heels.

Masculine

Gender Neutral

Feminine

 

Business Professional Clothing Examples

 

Business professional refers to clothing choices like dark-colored (gray, navy) suits and ties, pantsuits, tidy dresses, skirts or slacks. Tops include button-down shirts (like white or light-blue), blouses, and a blazer/jacket. Shoes include heels, loafers or flats. You can accessorize with minimal jewelry and belts.

Masculine

Gender Neutral

Feminine

Sources: The Career Center, Florida University and Indeed.com

Mark the outfits that ARE appropriate for job interviews:

A woman in three different types of dress code apparel: business, business casual, smart casual.

A man in three different types of dress code apparel: casual, business casual, business.

Session 7 Handout 4: Sample Thank You Email

 

Dear Mr. Smith,

 

Thank you for the interview opportunity this morning! I learned a lot about the details of the job. My skills and attitude will definitely be an asset for the company.

 

I enjoyed meeting with you today. I would consider it a privilege to join your team. I look forward to hearing from you.

 

Again, thank you for your time and consideration.

 

Best,

Lauren Brown

 

 


 

Session 7 Let’s Practice Activity: Company Research Spreadsheet

GENERAL INFORMATION

Company Name

 

 

 

What is the name of the position you are applying for?

 

 

 

Who does this position report to?

 

 

 

Where is the company’s headquarters?

 

 

 

Where is the location where you would work?

 

 

 

What industry is this company in? (Food, clothing, etc.)

 

 

 

Who are the company’s main competitors?

 

 

 

What is the hourly rate/position salary? (if known)

 

 

 

 


 

Session 7 Tell Me What You Remember

1.    How early should you be for an interview?

a.    30 minutes

b.    5 minutes

c.     15 minutes

d.    All of the above

 

2.    What should you do if you are nervous for an interview?

a.    Be 15 minutes early

b.    Breathe

c.     Practice the commute a week earlier

d.    All of the above

 

3.    Why is it important to research a company?

a.    It shows you are interested in the company and position

b.    Gives you ideas about what questions to ask at your interview

c.     It helps you relate to the interviewer

d.    All of the above

 

4.    Should you smile and shake hands at the beginning and end of an interview?

a.    Yes

b.    No, keep a straight face and shake the interviewer’s hand

c.     No, ignore and walk past the interviewer and find a place to sit

d.    No, only at the beginning

 

5.    What should you do with your appearance for an interview?

a.    Look and feel your best

b.    Shower and have clean hair

c.     Dress appropriately

d.    All of the above

 

6.    When the interviewer asks if you have any questions, what should you do?

a.    Always ask at least one question regarding the company or the position you are interviewing for

b.    Ask about the interviewer’s personal life

c.     Don’t ask any questions

d.    Get up and leave the room



 

 

 

 

 

 

 

 

 

 

 

 

 

Session 8: Approaching Interview Questions



Session 8 Agenda

 

Activity Type

Activity Theme

EPASS Plan for Job Success. Includes: identify goals and interests; search for the job; apply for the job; interview for the job; get and keep the job.

 

Review and Plan for Success

a.    Review Plan for Success

b.    Recap Last Session

c.     Review Let’s Practice Activity

A resume.

 

Interviewing Skills

d.    Types of Interview Questions

Two people interviewing.

STAR+L Method

  1. Answering Behavioral Questions with the STAR+L Method
  2. Practicing the STAR+L Method

g.    Further Preparing for an Interview

A cat wrapped in paper with its face showing.

 

Wrap Up

h.    Wrap up

Toy letter blocks spell out the word "me."

 

Self-Reflection

i.      What I Learned and What I Can Improve

 


 

Session 8 Handout 1: Types of Interview Questions

 

 

 

 

Four boxes have the following types of interview questions: general, behavioral, resume-based, job-based.

 

Fifth Type: Knowledge-Based/Technical (refer to your area of study)

 


 

Session 8 Handout 2: STAR + L Method of Interviews

 

Diagram highlighting the STAR+L method, which stands for Situation, Task, Action, Result, Learn.

Tip: Do not exceed 3 to 3.5 minutes for behavioral questions


 

Session 8 Handout 3: STAR + L Method of Interviews Practice

Situation

Briefly set the scene.

 

Task

Describe what was required.

 

Action

Describe what you did and why.

 

Result

Describe the outcome.

 

Learning

Describe what you learned from the experience.

 

 

TIP: Do not exceed 3 to 3.5 minutes for behavioral questions.

Session 8 Handout 4: Common Interview Questions

General, Job-Based & Resume-Based Questions1

 

 

Common General Questions:

 

-     Tell me something about yourself.

-     Walk me through your resume.

-     Describe yourself in three words.

-     What interests you about this job

-     Why do you want to work for this job?

-     What are your goals? (short and long term)

-     What are your strengths and weaknesses?

-     Why should we hire you?

-     What is your availability?

-     Do you have reliable transportation?

-     Do you have anything else I should know about you?

-     Do you have any questions you would like to ask?

 

 

 

 

 

 


Session 8 Supplementary Material: Common Interview Questions: Behavioral

Behavior-Based questions:

 

Specific Question Examples

Behavioral Dimension (Categories)

Tell me about a time you…

     worked under pressure.

     had to deal with a difficult situation.

     were forced to make a tough decision.

 Coping/Overcoming Difficulties:

     I learned that I can handle difficult situations, and as a result, I am more confident now.

Tell me about a time you…

     were creative in solving a problem.

     used good judgment and logic in solving a problem.

     eliminated or avoided a potential problem before it happened.

 Judgment / Problem Solving

 

Tell me about a time you…

     realized you made a mistake.

     were disappointed in your behavior.

     were unable to complete a project on time.

     made a bad decision.

 Self-Awareness

     Expectations. Not about making a mistake it is how I respond it.

Tell me about a time you…

     set your sights too high (or too low).

     set a goal and were able to meet or achieve it.

     had to go above and beyond the call of duty in order to get a job done.

 

Goal Setting, Planning, Achievement

Tell me about a time you…

     had to make an important decision

     had to think quickly to free yourself from a difficult situation.

     were given a task that required you to learn new things quickly.

Dealing with Ambiguity, Flexibility

Tell me about a time you…

     handled a difficult situation with a coworker.

     dealt with an irate customer.

     had to fire a friend.

     went to the source to address a conflict.

 Interpersonal, Social, Political

     Gather all the facts and be prepared to have a good argument. Facts and numbers are important in persuading people.

Tell me about a time you…

     showed initiative and took the lead.

     led a team.

     motivated others.

     took on additional responsibility.

 Leadership & Initiative

Tell me about a time you…

     were faced with a situation where innovation was required.

     initiated a change in process or operations.

 Innovation

 

  Tell me about a time you…

     had to handle a tough problem which challenged fairness or ethical issues.

     had to say "no" to a customer, co- worker, or supervisor because you didn't think saying "yes" would be right.

 Values and Character


 

Session 8 Let’s Practice Activity: Practicing STAR + L Method

To help you with this activity, please review Session 8 Handout 4 - Common Interview Questions.

 

Choose two of the categories listed below and come up with one story or experience. Write them out in STAR+L format below.

 

Categories in the handout are:

 

1.   Overcoming Difficulties

2.   Problem-Solving

3.   Self-Awareness

4.   Achievement

5.   Dealing with Flexibility

6.   Relationships

7.   Leadership

8.   Creativity

9.   Values

 

 

 


 

 

 

Situation

Briefly set the scene.

 

Task

Describe what was required.

 

Action

Describe what you did and why.

 

Result

Describe the outcome.

 

Learning

Describe what you learned from the experience.

 

 

 


 

Session 8 Tell Me What You Remember

1.    What is an example of a job-based question?

a.    “Why do you want to work at this company?”

b.    “Why are you the right person for this job?”

c.     “How will you create a table in Microsoft Word?”

d.    All of the above are examples of job-based questions

 

2.    When the interviewer asks you a general interview question, they expect you to…

a.    Tell a long story

b.    Make something up

c.     Be able to answer quickly and easily

d.    Explain your resume from the beginning to end

 

3.    What are types of interview questions?

a.    Job-based

b.    Behavioral

c.     Resume-based

d.    All of the above

 

4.    What does the “L” in STAR+L method stand for?

a.    Look and see

b.    Lose

c.     Learning

d.    All of the above

 

5.    Should you always ask a question at the end of an interview?

a.    Not necessary

b.    Sometimes

c.     Always

d.    All of the above

 

6.    When is it appropriate to take more time to answer an interview question?

a.    Never

b.    Always

c.     When you ask the interviewer politely if you can have a few moments to think before answering

d.    Only when you are answering resume-based questions




 

 

 

 

 

 

 

 

 

 

 

 

 

Session 9: Mock Interviews and Reflection


 

 

Activity Type

Activity Theme

EPASS Plan for Job Success. Includes: identify goals and interests; search for the job; apply for the job; interview for the job; get and keep the job.

 

Review and Plan for Success

a.    Review Plan for Success

b.    Recap Last Session

c.     Review Let’s Practice Activity

A resume.